Frequently Asked Questions

The House of Petunia Offerings

Curated Collection

Our Curated Collection features a seasonally refined selection of made-to-order designs created for life’s special occasions. With over 15 years of experience in children’s ceremonial wear & adult accessories, each piece is thoughtfully crafted for your event & may be customized through select design details to make it uniquely yours.

Haute Couture Services

Each season, we offer a very limited number of opportunities to work directly with our Founder & Creative Director on a fully bespoke design. These collaborative appointments result in one-of-a-kind creations crafted specifically for the client & occasion.

Haberdashery

Inspired by classic tailoring and childhood adventure, our haberdashery offerings include traditional suiting & formal wear for children—designed with care, structure, & room for individuality.

Vintage Collection

Our Vintage Collection consists of time-honored pieces that have been carefully restored to their original beauty. Each item is one-of-a-kind & ready to ship.

About our work

We design with confidence, craftsmanship, & intention at the forefront. Every piece is created with close attention to detail & a deep respect for couture techniques. Our work is made thoughtfully, with the goal of helping our clients feel their best on important days.

Can I customize a standard Doloris Petunia dress?

Like paper dolls, you can mix-and-match from a number of options to create your child’s dream dress. Our extensive know-how of what works well for children’s occasion-wear combined with our made-to-order model, allows us to offer customizations of everything from color, fullness, length, sleeve style, closures, lining details & internal embroidery.

Standard modifications include:

Hem length, skirt fullness, sleeves, back closures, cotton lining & standard trims

More advanced modifications include:

Fabrication, color-matching & custom garments

*Please add 2 weeks to your expected wait-time for any standard modifications. More advanced modifications timelines upon request

Contact us to learn more

How long is the current wait?

Due to the hand crafted nature of our work, the popularity of our offerings and the seasonal nature of the client's event dates we serve, wait times may vary. Please email us to inquire about your event date at xo@dolorispetunia.com

Children grow, when should I order?

As a made-to-order brand, we offer clients the ability to reserve their event date in advance. Size confirmation is required 3 months before the event date unless prior authorization.

Is anything ready to ship immediately?

Please email us directly to confirm availability on stocked items: xo@dolorispetunia.com

Can I place a deposit to reserve my event date in your order schedule?

We are currently accepting reservations through 2030. To reserve your event date, please email: xo@dolorispetunia.com

Can I place a rush order?

For all rush order requests please email:xo@dolorispetunia.com
Extra fees may apply.

Do you ship worldwide and with what shipping carriers?

We ship worldwide using Fedex.

How will my Doloris Petunia dress arrive?

As a sustainable brand, we do not believe in excess packaging. Your garment will arrive in a carefully packed box. The garment is found inside our signature duster, ideal for transport and long term care.

How do I determine the best size to order?

Please reference our size guide & how to measure video to determine the right size for your child. Feel free to email us your child’s measurements if you would like advice on what size to order based on the date of your event.
Please note, we also offer a basic cotton mock up of our standard dress if you would prefer to confirm sizing in advance without measurements. Each plain cotton sizer comes with fabric markers so your child can then turn the dress into a creation of their own.

How much can a Doloris Petunia dress be altered?

We leave seam allowances so that a dress can be taken up or down a full size and can be worn for years to come.
We do not cover the cost of alternations made by a third party.

I can’t find what I am looking for, but I know you made it. What should I do?

If you saw something on social media, in the press, or in the wild, but don’t see it on our website, drop us a line & we will be happy to help connect you to what you are looking for. If you have a design idea you’d like to have made, send us an image and we’d love to talk about what you’re dreaming up.

I don’t have a measuring tape

Print one here

Can I cancel my order?

Yes, within 48 hours of when the order is placed online. After that date, a made-to-order dress is confirmed and cannot be canceled, changed or returned. Our vintage line & ready-made accessories are returnable as long as you contact us within 48hrs of their arrival. Rush & custom orders cannot be canceled.

What is made-to-order?

Unlike other online brands that utilize standard mass production. Every Doloris Petunia garment is made specifically for each client. See more info here.

Tips on measuring your child

Find our how to video here

Pro tips: Do not add extra seam allowance, but make sure your child is able to stand and breath normally.

NDA Request

Privacy is foundational to our practice. We readily accommodate NDA’s as part of our commitment to discretion.